Thank you for shopping with Kobaltden LLC. We want you to be fully satisfied with your kitchen tools and accessories. Please review our return policy below.
RETURN POLICY
- Return Window: Within 30 days of delivery
- Condition Requirements: Items must be unused, in original packaging, and include all parts/accessories
- How to Request a Return:
Email us at protect@kobaltden.com with your order number and reason for return - Response Time: We’ll respond within 2 business days
REFUND PROCESS
- Return Shipping:
Customers are responsible for return shipping unless the item is defective or sent in error - Refund Method:
Original payment method - Processing Time:
Refunds are processed within 3–5 business days after we receive and inspect the returned item
NON-RETURNABLE ITEMS
The following items are not eligible for return:
- Items that have been used, washed, or damaged
- Products missing original packaging or parts
- Customized or clearance items
IMPORTANT NOTES
- Be sure to include your order confirmation in the return package
- We recommend using a trackable shipping method for your protection
- Kobaltden LLC reserves the right to update this policy without prior notice
NEED HELP?
📧 Email: protect@kobaltden.com
📞 Phone: +1 (843) 306-9634
🏠 Address: 9700 Anderson Rd, Piedmont, SC 29673-9719
We truly appreciate your trust in Kobaltden LLC. If you have any questions or concerns, feel free to reach out — we’re here to help you cook smarter and live better.